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Avoiding the Project Management Obstacle Course

Let’s get straight to the point, project management by form filling is not an effective way of managing projects. These days many organisations and individual’s whole project management strategy revolves around becoming slaves to a methodology. Don’t get me wrong, there are many very good methodologies out there and they all have their part to play but it’s not the be-all and end-all of project management.

If you give a complete novice a set of project management templates and ask him to complete them does he suddenly become a fully-fledged project manager? Of course not, he would lack the people and interpersonal skills required to succeed for a start. So why is it that so many organisations think introducing a methodology will solve all their problems? In my experience there is no silver bullet solution, just solutions that help the project manager to do his job better.

My worst experiences have been with organisations that stick blindly to the methodology regardless of whether it adds value. “It says you fill in this form at this stage and we’re jolly well going to fill it in.” Then the form invariably gets filed away and never looked at again.

This leads to many methodologies being perceived as needlessly bureaucratic, which, when used appropriately they’re not. I’m a great advocate of starting projects well, spending time on the planning phase, defining the scope, assessing the risks and getting stakeholder buy-in. Here the typical project brief adds a great deal of value in terms of establishing clarity in the stakeholders minds as to what the project will and won’t deliver. There lies the important issue; can you demonstrate a clear benefit of having a particular document or process?

For organisations to move away from this needlessly bureaucratic project management obstacle course, they must first trust their project managers and make them fully accountable for the project outcome. The project manager must use his discretion, deciding on a project by project basis, what is and isn’t appropriate from any methodology they use. If any element of the methodology has no value then don’t do it but be prepared to backup your decision with a well thought out reason why.

Methodologies are a framework in which to work not a solution to project management. Spend time to find out what works for you and your organisation, discard what doesn’t and modify what’s left to better fulfil your needs. That way you will avoid adding unnecessary overhead to projects and having your preferred methodology dismissed as needlessly bureaucratic.

Here are some of the signs that may indicate your current methodology isn’t working:

  • Customers complain about form filling
  • Project managers do not follow the process
  • Project management cost is disproportionate compared with the total cost of the project
  • Completing all the documents and steps in the methodology is a key measure of success
  • Following process is valued more highly than project success

This brings me to Project Management Offices. Setting up a Project Management Office seems to be very fashionable at the moment. Many organisations are struggling to define exactly what it is this office will do. In the worst cases I’ve seen, the Project Management Office is an autocratic policeman, whose only role seems to be to lie in wait for unsuspecting Project Managers and jump on them when they deviate from straight and narrow. In the best cases they assist Project Managers and teams by organising project data, providing statistical information and reducing the admin overhead.

Use your Project Management Office as a policeman and resentment will soon build up. Use it to proactively assist Project Managers and their teams and it will become a valuable and essential asset.

Here are some of the activities that should be undertaken by the Project Management Office:

  • Compiling and publishing statistical information
  • Providing decision support information for senior management
  • Communicating policies and procedures
  • Updating and maintaining templates
  • Initial project set-up
  • Project filing
  • Maintaining best practice
  • Training
  • Quality assurance
  • Recruiting staff
  • Maintaining a skills inventory
  • Timesheet administration

To return to the title of this report “avoiding the project management obstacle course,” organisations should ensure that project managers aren’t overburdened with process that doesn’t add value, just for the sake of adhering to a certain methodology. If your project managers are required to fill in forms, get them signed in triplicate and wait a month for approval to start a project, them you’re putting them through the project management obstacle course and preventing your organisation from becoming an effective project focussed enterprise.

Duncan Haughey is the editor of Project Smart, the project management resource that helps managers at all levels to improve their performance. We provide an important knowledge base for those involved in managing projects of all kinds. With regular updates it keeps you in touch with the latest project management thinking.

All Change: Getting Into Project Management

Nobody stays in one career all their life nowadays. Some go from teaching into law. Nurses enter the police force. Actors become politicians.

Project Management offers the greatest opportunity for a career change. Demanding and rewarding in equal measure, it draws on transferable skills rather than industry specialisation.

Do you have the skills to be a Project Manager? How can you prove these skills to your new employer? What do you have to do to make your career transition as smooth as possible?

Are you already a Project Manager?

You don’t need the words ‘Project Manager’ on your contract in order to have project management responsabilities.

The basic role of a project manager is to organise staff and resources to achieve a long-term goal.

Have you ever organised a fundraising marathon or the introduction of fair-trade coffee into your department? Were you responsible for setting up the Secret Santa or the office trip to Brighton?

If so, then you have worked as a Project Manager. The more experience you can demonstrate, the greater your chances of securing a high-level Project Management position.

Key skills required by Project Managers

•    Communication

You must be able to present your Business Case, write progress reports and maintain clear communication with project staff and stakeholders at every level. If the Project Manager fails to communicate, then everybody will have different expectations and understanding of the project’s goals and status.

•    Organisation

Are you obsessively self-organised? Do you write lists for everything, even lists of your lists? Do you schedule your Saturday mornings so that not a minute is wasted?

If so, Project Management and you could be a perfect match. Only with solid organisational skills can a Project Manager keep a tight rein on project planning and progress.

•    Analytical Thinking

Things will go wrong on your project. As the Project Manager, it is up to you to sort them out. Can you come up with the solution that nobody else could quite reach? Are you up for the challenge of dealing with every obstacle and risk before it arises, without even a blip in your project progress report?

What opportunities are there for you?

Moving into a Project Management role could mean leaving your current industry and developing your project management skills as an independent specialisation. To succeed in this, you need to have demonstrable project management experience and abilities.

Alternatively, you might be seeking a project management role within your current industry. Advanced specialist knowledge of your subject off-sets a lack of project management experience, although awareness of formal project management methods is essential for getting that first job offer.

What should you do?

A Project Management qualification is essential. PRINCE2TM is currently the most popular project management method used by organisations in Europe, and is government standard in the UK.

The Foundation level qualification demonstrates awareness of the PRINCE2 project management method, and it is vital for anybody wishing to work on a project team.

Becoming a certified Registered Practitioner is an excellent move for anybody seeking a Project Manager position. The qualification demonstrates analytical skills and Project Management capabilities.

You might also consider getting some work experience, either with a voluntary organisation or through a secondment opportunity within your current organisation.

Remember: the more experience, qualification and dedication that you show, the more valuable you will on a Project Manangement team.

PRINCE2™ is a Trade Mark of the Office of Government Commerce. “PMI” is a service and trademark of the Project Management Institute, Inc. which is registered in the United States and other nations.

Simon Buehring is a project manager, consultant and trainer. He works for KnowledgeTrain which offers training in project management and PRINCE2 trainingin the UK and overseas. Simon has extensive experience within the IT industry in the UK and Asia. He can be contacted via the KnowledgeTrain PRINCE2 project management training website.

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